Privacy Policy
Effective date: April 1, 2026.
This Privacy Policy explains how Amcle IT Solutions Inc collects, uses, discloses, stores, and protects personal information in connection with its website, software products, support channels, and related business operations.
Scope and Accountability
Amcle IT Solutions Inc is responsible for personal information under its control and administers this Privacy Policy in accordance with the Personal Information Protection and Electronic Documents Act (Canada) and other applicable Canadian privacy laws. This Privacy Policy applies to personal information collected through our websites, applications, communications, and commercial relationships.
Our products are designed primarily for business and professional use. Where we process personal information on behalf of a customer as part of providing the services, that customer remains responsible for providing any required notices, obtaining any required consents, and determining its own legal basis for collecting and using that information.
Personal Information We Collect
Depending on how you interact with us, we may collect business contact information such as your name, work email address, company name, title, billing contact details, and other information you choose to provide when requesting information, creating an account, subscribing to a product, or contacting support.
We may also collect service and technical information, including log data, device and browser information, IP address, approximate location derived from IP address, usage analytics, authentication records, support communications, billing records, and content or prompts submitted through the services. If you connect third-party services or provide information about teammates, end users, or candidates, we will process that information as part of providing the requested services.
How We Use Personal Information
We use personal information to provide, maintain, secure, support, and improve our services; to authenticate users; to manage accounts, subscriptions, and billing; to respond to inquiries; to investigate misuse or security incidents; and to comply with legal, regulatory, tax, and accounting obligations.
Where permitted by law, we may also use contact information to send service-related notices, updates about our products, and other business communications relevant to your relationship with Amcle. We collect, use, and disclose personal information with knowledge and consent except where otherwise permitted or required by law.
Disclosure to Service Providers and Other Third Parties
We may disclose personal information to service providers that help us operate our business and services, including hosting, analytics, authentication, communications, billing, customer support, and professional advisory providers. These providers are authorized to access personal information only as reasonably necessary to perform services for us and are required to protect it through appropriate contractual and operational safeguards.
We may also disclose personal information where required or permitted by law, to protect our rights or the security of our services, in connection with a proposed or completed financing, merger, sale, or other business transaction, or where you or our customer instructs us to do so. We do not sell personal information in the ordinary commercial sense of that term.
Retention, Safeguards, and Cross-Border Processing
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, to provide the services, to maintain appropriate business and legal records, and to satisfy legal or contractual obligations. When personal information is no longer required, we delete it, anonymize it, or securely dispose of it in accordance with our retention practices.
We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including access controls, authentication measures, logging, and other reasonable security controls. Personal information may be stored or processed in Canada or in other jurisdictions where our service providers operate, and may therefore be subject to lawful access by courts, regulators, or law enforcement in those jurisdictions. If we determine that a breach of security safeguards creates a real risk of significant harm, we will provide any required notices and reports in accordance with applicable law.
Access, Correction, and Choices
Subject to applicable law, you may request access to personal information we hold about you and request corrections if it is inaccurate or incomplete. You may also withdraw consent to certain uses of personal information, subject to legal or contractual restrictions and reasonable notice. In some circumstances, withdrawal of consent may limit our ability to provide services or respond to requests.
To protect personal information, we may need to verify your identity before responding to a request. We may decline or limit a request where permitted by law, including where disclosure would reveal personal information about another individual, disclose confidential commercial information, or interfere with legal rights or security obligations.
Website Technologies and External Services
Our websites and applications may use cookies, local storage, analytics tools, and similar technologies to keep the services functional, understand usage patterns, improve performance, and maintain security. You can manage certain browser-level controls, although disabling some technologies may affect functionality.
Our services may contain links to third-party websites, integrations, or services that operate independently from Amcle. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies before providing personal information to them.
Contact Us and Policy Updates
Questions, requests, or complaints relating to this Privacy Policy or our privacy practices may be sent to Amcle IT Solutions Inc at info@amcle.ca. You may also write to us at our business address in Toronto, Ontario, Canada.
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or privacy practices. The updated version will be posted on this page with a revised effective date. If you are not satisfied with our response to a privacy concern, you may have the right to contact the Office of the Privacy Commissioner of Canada.